Refund policy

Every finds box is food, packed by hand for your order. Because of that, all sales are final, with one exception: items that arrive damaged.

Damaged items

If an item arrives crushed, leaking, opened, or otherwise damaged in shipping, we will refund that item or send a replacement, your choice.

• Email [email protected] within 7 days of delivery.
• Include your order number and a photo of the damage.
• Refunds go back to the card you paid with. Your bank may take 5 to 10 business days to show them.

What we do not refund

We do not offer refunds or returns because you did not like how something tastes, changed your mind, or ordered the wrong box. Curated boxes are a surprise by design, so their contents are not a reason for a refund either. We cannot take back opened or unopened food.